Standard Operating Procedure (Sop)

STANDARD OPERATING PROCEDURE (SOP) A Standard Operating Procedure is a document which describes the regularly recurring operations relevant to the quality of the investigation. The purpose of a SOP is to carry out the operations correctly and always in the same manner. A SOP should be available at the place where the work is done. A SOP is a compulsory instruction. If deviations from this instruction are allowed, the conditions for these should be documented including who can give permission for this and what exactly the complete procedure will be.The original should rest at a secure place while working copies should be authenticated with stamps and/or signatures of authorized persons. In the case of Delima Enterprise Sdn. Bhd. There should be several SOP which is: 1. An authorization a. En. Zayed should be the one who control decision on planning of the company while Pn. Hashimah could control decision on financial of the company. b. There should be one person who authorize each dep artment and have one assistant. c.The company could hire someone with more experience to guide Cik Amy. 2. Record Bookeeping a. All the documents of transaction happened must have another copy for other departments. b. All the copies & documents must be properly kept and numbered. 3. Internal Control a. Pn. Hashimah must concentrate on financial control and segregate other duties to someone else. b. Install new punch card system. c. Send all staff to the training. d. Recruitment and hire an experience person.

Characters in ‘Of Mice and Men’ are Prejudged? Essay

Do you think all of the characters in ‘Of Mice and Men’ are prejudged? (25 Marks) In ‘Of Mice and Men’ most of the characters are subjected to discrimination and prejudice. The prejudice can be seen most in the characters Lennie Small, Crooks and Curley’s Wife. Curley’s Wife was a subject of Prejudice because she was a woman. During the 1930’s a woman’s place was to be at home raising a family, also women were seen as second class citizens and property of their husbands. Before we meet Curley’s Wife, the reader already has an opinion of her because of what the character Candy calls her- â€Å"jail bait†; George calls her a â€Å"tramp†. It’s implied that she is a tart and a promiscuous woman; she craves the attention her husband doesn’t give her. Another way prejudice against Curley’s Wife is shown by Steinbeck not giving her an actual name. She is defined by her husband, she is his proper ty, displayed and treated like any other of his possessions. The irony is Curley’s Wife â€Å"coulda been in the movies† (her American dream) which contrast the idea of having your name in lights. Crooks and Curley’s Wife are quite similar because they’re pushed away from the mainstream society of the ranch, they are the outsiders. Also another thing which links Curley’s Wife and Crooks is the lack of an actual name, Crooks is called Crook as he has a crocked back as he was kicked by a horse, the lack of a prober name dehumanises the characters, making them less important, Steinbeck uses this to highlight how different groups of people where degraded. Another character who is discriminated against is Crooks. Crooks is an African American character that is discriminated racially, he also has a crocked back. During the 1930’s there was segregation between black and white people this is show in ‘Of Mice and Men’ Crook is segregated from the rest of the Ranch workers. His room is on the edge o f the ranch, which highlights how much of an outsider he is. When we see Crooks’ room for the first time it’s less than basic, †Crook’s was a long box filled with hay† this is another form of discrimination as he isn’t treated equally, his room shows how black people where thought of – lesser people. â€Å"hay† is associated with animals partially horses this could suggest that the Boss thinks of Crooks as an animal and belongs outside. Crooks don’t say much in the book, because during that time black people didn’t have a voice and would be judged on what they said. Crooks and Lennie are also similar because there outcasts, both characters are excluded from nights out with other ranch workers and  games that the others play when they aren’t working. Lennie Small is one of the main characters in the book. He is mentally disabled and has the mind of a child. Lennie is a misunderstood character who has good intentions but doesn’t understand the impact of his actio ns. The only character Lennie has a close relationship to George, who sees him as a burden blocking the way to his American dream. An example of Lennie being misunderstood is when he and George were in Weed, he touched the girls dress because it was soft and it ripped, and then they both had to leave as Lennie was accused of attempted rape. In the book Lennie is discriminated against Crooks. Crooks takes advantage of Lennie’s lack of metal capacity, Crooks was subjected to racial hatred as the hands of white people and uses Lennie to get back at them. Crooks implies that George won’t come back and he’ll be alone. Lennie is treated differently because the other men don’t understand him as little was known about mental illness during the time.

The Effect of Capital Structure on Share Prices based on the FTSE 100 Essay

The Effect of Capital Structure on Share Prices based on the FTSE 100 - Essay Example Further analysis of the literature has revealed that besides Market Value, the debt levels of the firm as well as the earnings offered to investors are other influential factors that determine the stock price. This paper aims to construct a regression model for the stock price of most FTSE 100 firms by accommodating these three parameters as variables. Further, the paper contains an elaborate statistical analysis to improve the model and remove any inconsistencies. Studies on Corporate Finance by researchers like Kevin (2006) have debated over the consequences of examining the fragmentation of the firm’s capital structure into various organizational parameters and have expressed the possibilities of analyzing their individual and collective influences on the movement of related share prices and their ultimate impact on returns to shareholders. A company’s capital structure consists of a multitude of assets in the form of equity, debt and other securities, each of which are included into the structure in proportions deemed necessary and sufficient by the firm. Studies by Modigliani and Miller (1958) conducted studies which demonstrate that in scenarios where the investment decisions are fairly stable, the market value of the firm stands invariant to its capital structure composition assuming that the financial markets are perfect in nature (i.e., markets comprising perfect competition and no friction) and provide tax-free returns. Further, Kleinbaum (2008) has shown that in cases where there is an additional component of protective debt covenants, the market value of the firm’s securities is not influenced by any changes in the capital structure. However, the value of the firm and the invariance of the security values can be vulnerable to taxation both at the firm as well as individual levels. This is also true in the case of debt covenants that are

Marketing influences Essay Example | Topics and Well Written Essays - 750 words

Marketing influences - Essay Example The four elements of marketing mix which are product, place, promotion and price affects consumers in various different ways. This project aims to project a report on marketing influence on consumer making decision making and also aims to show how the marketing influence which are product influence, price influence, promotional influence and place influence. The influence which would be discussed in the rest of the project is about promotional influence that a marketer has over its customers to influence the consumers to purchase the products. Marketing strategy varies as per the involvement of a consumer while purchasing a product. Promotional influence is the tool which is mainly used by the marketers to promote and sell its product and is the most effective tool in attracting consumers. For a high involvement product marketers have huge responsibilities. Promotion is an important tool and it should be informative and extensive. A good and effective advertisement helps the consumers with information that they need to make the purchase decision and also stating the advantage of owing the desired product. For example the two page advertisement made by the Toyota Company for its Toyota’s Camry Hybrid provided extensive information of the benefits of driving the vehicle. The photo of the young eyed girl along with the globe appeals to consumers to care for the future and the caption on the interior photos of the vehicle notes its unique technology which benefits the consumers in its decision process. In case of low i nvolvement product the consumer makes the decision of making it only after entering the store and when the consumers see the product. Thus to influence the customers, in store promotion is an important tool which is mostly used by marketer. Marketing manager puts on special attention to packaging so that the product can

Wellness Management Essay Example | Topics and Well Written Essays - 250 words

Wellness Management - Essay Example They also include medical screening as well as on-site fitness programs and many more. The bottom line of these wellness plans is that healthy employees are considered to more productive and better for companies. Employees are considered to be the most valuable possessions of the company. (Treacy). The companies improve wellbeing and job satisfaction by conducting these wellness programs such as Zippos and Google are doing. In these programs, companies provide different facilities to the employees. For example, a company facilitates them with health regarding facilities, also allows time for the exercise and different healthy activities. The company gives the facility of the on-site kitchen and eating bar to promote healthy food consumption. For the sake of wellness program, the company also offers financial and other incentives as well. Wellness program also consists of various effective workplace programs and also maintains a health-focused environment that significantly benefits e mployers, employees, and their families. Wellness programs are not supposed to be costly at all as they can be designed using various low cost activities and regimes. It states that by practicing a wellness program, the company does not only get productive employees but it also drives the company towards achieving long-term benefits. Collectively, it can be stated that wellness programs are the fundamental need of any company’s strategy. These programs are based upon different activities such as health education and weight management programs.

Ansoff Matrix for the Most Renowned Shipping Company in the World Case Study

Ansoff Matrix for the Most Renowned Shipping Company in the World - Case Study Example Various experts have provided different definitions of strategy and strategic management. Firstly, Alfred D. Chandler and   according to him â€Å"Strategy is the determination of the basic long term goals and objectives of an enterprise and the adoption of courses of action and the allocation of resources necessary for carrying out these goals.†Ã‚  Secondly, Ansoff and McDonnell have defined strategic management as â€Å"A systematic approach for managing strategic change which consists of the positioning of the firm through strategy and capability planning and real-time strategic response through issue management.† (Cole, 2003) Strategic management is very important to identify various options that can be used as effective strategy in the process of achieving overall business objectives. There are several tools and models that are used by business organizations in order to identify various strategic options. This report deals with the identification of potential str ategic options in the context of Norden, in order to find out these options a strategic tool such as Ansoff matrix critical analysis and implementation of a theory is used. Moreover, a recommendation which is regarding the technology-driven change in the business of the organization includes the possibilities of such strategic changes driven by new technology.Dampskibsselskabet Norden, one of the oldest shipping companies in the world, was established in the year 1871. It is an independent shipping company that has its presence in different parts of the world. The company headquarter is located in Denmark. Apart from Denmark, Norden has its offices in Shanghai, Singapore, Annapolis, Mumbai, and Rio de Janeiro. The company mainly deals with tankers and dry cargo and is one of the largest organizations in the dry cargo industry. Moreover, it is one of the biggest operators of Panamax and Handymax bulk carriers. Recently the company has entered the segment of Post-Panamax. In addition to dry cargo, the company is present in the tanker segment and has almost 36 tanker vessels (DS- Norden, n.d.). There are three business departments of the operational activities of Norden which are tanker department, dry cargo, and technical department. Technical department operations are in the technical management of crewing, fleet, inspections and purchase, safety and environment.

Market Orientation in Business Essay Example | Topics and Well Written Essays - 2250 words

Market Orientation in Business - Essay Example Considering any business term requires a clear understanding of what is meant by its name. Thus, it is necessary to give an explanation of the term ‘market orientation’ before going to its detailed analysis. According to a definition provided by the Business Dictionary, market orientation is ‘a business approach or philosophy that focuses on identifying and meeting the stated or hidden needs or wants of customers’. As stated in the Cambridge Dictionary, by the term ‘market orientation’ one should understand ‘management of a company, product, brand, etc. so that it satisfies the needs of customers’. In the book ‘Changing Market Relationships’ written by Jean-Jacques Lambin, market orientation is defined as ‘a set of capabilities, activities and behaviors needed to implement a strong marketing orientation’ (Lambin 2008).Despite the fact that all the definitions mentioned above reflect the main idea behind mar ket orientation quite clearly, the most comprehensive definition of the term is presented by Morgan and Strong in their work named ‘Market Orientation and dimensions of strategic orientation’. In this work, the two authors define perceive the concept of market orientation as a certain mode of corporate management that is founded on encouraging a permanent gathering and sharing of statistical information regarding customers, appreciation of customer needs as a fundamental aspect of the business.

Horse Industry and Equine Law Essay Example | Topics and Well Written Essays - 4000 words

Horse Industry and Equine Law - Essay Example The animal rights advocates and educators will benefit from this paper because they will be given ample information about equine industry. This paper will highlight the proper training and management of horses - may it be for farming or for racing use. This will also include laws and regulations pertaining to accidents and injuries of and by the horses plus the specific laws of betting in race horses. With such information, they will be armed with enough knowledge on what to promote for or against the common practices of equine management. Managers and owners of equine farms will also greatly benefit from this study as they, too, will know if their management practices and/or approaches are appropriate and legal or not. They will be able to assess if they need to modify their strategies or of they need to seek some consultants and experts regarding in the equine industry. Lastly, this paper will be of great help to other and future researchers who would be interested in tackling equine related concepts. The results of this study will serve as their basis for further research or can be used as references to prove their own hypothesis. Keeping the horses physically fit is the most important thing... Lastly, this paper will be of great help to other and future researchers who would be interested in tackling equine related concepts. The results of this study will serve as their basis for further research or can be used as references to prove their own hypothesis. Review of Related Literature Management and Training of Horses For the Horse Keeping the horses physically fit is the most important thing that the equine farm manager must do. This is because horses that become lame cannot be productive nor useful for the farm anymore, hence most often than not, lame horses are already considered dead. To keep the horses healthy and on top of its shape, the farm caretaker must ensure that it has a well balanced rest and 'work' time. Hoses are like humans, they need to rest and to work at the same time. However, unlike humans, horses will need t have longer hours of working than resting. This is because horses that get longer resting periods become more prone to diseases and thy will eventually "loose conditioning" or "get out of shape" when it is having long periods of rest. Hence to ensure that horses will perform very well, a series of trainings and activities should be that which will involve "cardiovascular fitness, respiratory fitness, thermoregulation, muscle fatigue and skeletal fatigue" (Day, 2002). Ensuring that the cardiovascular organs or body parts of the horses are in good condition will help in instigating a fast and sturdy horse. It should be noted that the normal heart rate horses when resting is 35 beats per minute (bpm) on the average. Meanwhile the normal heart rate of horses during "extremely high intensity"

Reflective practioner Essay Example | Topics and Well Written Essays - 1250 words

Reflective practioner - Essay Example What this means is that I would have the experience as well as the training (including on-going ones) in order to be effective in different classroom environments. For instance, if I am faced with a class constituted by different ethnic groups, I will be able to have the knowledge and teaching experience to tailor learning strategies according to each of their respective learning needs. In this respect, I would like to underscore that if I had satisfied the standards then I would also have displayed a record of engagement with the wider community, which will contribute a lot in my competency as a teacher in this kind of environment because it will widen my understanding on the socio-cultural dynamics of a diverse learning environment. The main purpose of the NSW teaching standards is to enhance the level of professionalism of teachers and teaching. (Bascia et al. 2005, p. 585) Particularly, the accreditation of teachers according to performance standards at various stages of development as a teacher is crucial in assuring the competency of those who have been validated. This is highlighted in the standards developed in the process of validation, which aims to ensure that teachers must: With the above factors in mind, I feel that the competency of the teacher is assured once he or she achieves a good level in each. The only problem that I could see is the attainment of consistency in these standards. So far, the only clear ground for disaccreditation is those on the grounds of ethical standards. This is underscored by the fact that the standards were developmental and not regulatory in nature. In Action Research, baseline data, or rather its gathering, constitute the second stage wherein researchers have to assess the current situation in relation to the research question. These data are information gathered through interviews and research on sources - both primary and secondary – in order to present the information necessary to establish the current

Message to garcia Essay Example for Free

Message to garcia Essay In the book, Message to Garcia, Rowan was asked to deliver a message to General Garcia, whom was in Cuba at the time. However, General Garcia was in a place that very few people knew about which made it impossible to send him the message through a telegraph. The only way they could reach him was by somebody directly brining the message to General Garcia, which Rowan was tasked to do. When Rowan was told about this mission he was not given any more information other than what to do. He used his own means and carried out the mission, and in the face of many obstacles he did not abandon his assignment. Rowan showed many traits we as Marines strive to emulate. Discipline is a way of behaving that shows a willingness to obey rules or orders. Discipline and dedication are the two biggest character traits that I took away from the book, A Message to Garcia. It shower a disciplined individual, such as Rowan, who was able to adapt to unfavorable circumstances and maintain his sense of mission and accomplish the task at hand. Rowan was told to do something and didn’t ask any questions. He did not stop till the job was finished. He proves he can be trusted to carry out any task from the simplest to the most complicated and important.

Importance of Education in Human Development

Importance of Education in Human Development Education is one of the main crucial aspects towards human development. This means, it is important in shaping human life and development. There are several types of education namely formal, informal and non formal education. These types of education are normally given since childhood to adulthood and they vary from society to society. Childhood is a critical stage in human development so education provided during that period needs to be a special one. Several authors have done some works to show weaknesses in childhood education systems and pedagogies and they have identified some measures to improve. Those authors include Maria Montessori and Margaret Mead. They show the need for educational reform in order to bring peoples socio-economic development. The main purpose of this paper is therefore to identify some problems and weaknesses in educating children and to provide suggested measures for improvement. It will focus on the work of Maria Montessori which was based in Italy exper ience and Margaret Mead basing in America and Samoa  [1]  experience. The paper will focus on formal education in schools and informal education in the homes. Maria Montessori (1912) in her work, the Montessori method, argues that through different ways, the existed education system is not proper to children. She shows weakness of the old scientific pedagogy and proposing new kind of scientific pedagogy. She says, the principle of slavery pervades pedagogy and therefore the same principle pervades school. She argues for reform and transformation of the whole school environment including the roles of educators, school buildings, sitting arrangement, lessons to be taught as well as the teachings methods. She is proposing the Montessori Method as a critical consideration of the new pedagogy in its relation to modern science. She shows the need to move away from a false and narrow way of educating children to a more free system in order to have a true and proper system for training the future generation. Starting with the role of teachers or educators, she says they should be very well prepared on how to deal and interact with children. That preparation should be based on the spirit rather than on the mechanism in order to awaken their mind and hearts. To her, the teachers tend to pour certain knowledge and facts into the heads of the pupils and in order to succeed in that they need to discipline the pupils into immobility and force their attention through systems of prizes and punishments. She argues that prizes and punishments are instrument of slavery of the spirit and they are incentives toward unnatural or forced effort and that cannot be considered as natural development of the child. Even if nowadays there are no whippings or other forms of punishments in schools, even scolding of teachers or giving a pupil bad mark is not encouraged by the author. This system of prizes may turn an individual aside from true choices and make him/her choose a false one and forced to follow it. Prizes and punishments may have various negative consequences for the children because even in future, at work the children will tend to work for prizes and rewards instead of professional motivation. However, the system is still very common and continues today in many parts of the world and people are so rigid to change it. It is argued that education should guide childrens learning but it represses instead. According to Montessori, the teachers task should be to nourish, assist, watch, encourage, guide, induce, rather than to interfere, restrict or prescribe. In case of school buildings, class rooms and sitting arrangement, she says they are structured in such way that they prevent and repress children mobility and behaviours. They also make the children to study in unhygienic conditions which endanger even their physical development. She argues that it is not good for children to grow up in an artificial environment so she proposes pupils liberty, auto education, establishment of harmony between the work and activities of home life and school tasks so as to improve the children education. She says the scientific pedagogy in the school should permit free and natural manifestations of the child. It is true that free children can learn best than those tied to false and fake environment which does not portray their real life. Restricting children mobility in schools has similar consequences like rewards and punishments. It degrades their bodies and spirits and can lead to forced discipline and lack of confidence. The Montessori Method consists of various lessons including intellectual education, muscular education and education of the senses to name a few. She believes that education of the senses is very important for guiding practical life. At the same time, Montessori drives our attention to the role of religious education as being important to guide children moral life. In this case, the education system needs to be comprehensive and it should not just focus on teaching children reading, writing and arithmetic. However, in our contemporary society this may not be very practical because of the declining role of religion in peoples life. There are people who do not practice any religion anymore. It is argued that, the Montessori system is not yet complete but it comprises a system well enough established to be practical in all child care institutions and in the first elementary classes. The system originated from the preceding pedagogical experiences with abnormal children when it was discovered that abnormal children when taught in a different and special way and if helped in their psychic development they can be able to learn and compete with normal children. This fact proved that the normal children are being suffocated and repressed hence they do not reach their full development. This derived the need to apply similar methods to normal children so as to develop and set free their personality. It is believed that these methods will guard a persons natural life and free him or her from the so called oppressive and degrading society. Montessori now saw the need to apply her methods and to develop didactic materials  [2]  which could effectively be used in the so called Children Houses  [3]  . It is also important to mention that the Montessori system represents the successive work of other three physicians namely Itard, Seguin and Kant. The system had been widely accepted and it is applied in many countries including the developed and developing countries. However, it needs special skills, knowledge and materials so it can be argued that it is expensive to run. It is applied in some private schools but it is a challenge in public schools. Also it application can conflict with the home environment of the child when there are two different systems at home and school. It can function well if parents are also aware of it. Mead (1928), in her work on Coming of Age in Samoa, also analyses gaps and weaknesses in the education system in America by comparing it with Samoa experience. Mead focuses more on the childs home environment but also she analyzes the childs school environment. When analysing education of the Samoan child, she explains how children from infant stage are raised and different roles of family members in raising children. She also shows how children are handled and educated before and after puberty until they get married. Here, she has analysed an African society of Samoa which has not yet received external contacts from other countries especially the developed countries. The society she also describes as a primitive society. She analyses this society by showing how a child learns from his or her surrounding environment. However, she does not argue that it is perfect way of raising and educating children but she points out that there are crucial things which a developed society such as A merica can learn from it. Like Montessori, she acknowledges the importance of a childs home and natural environment for learning. In Samoa, from birth until the age of four of five a childs education is simple, focussing on physical development such as learning how to sit and crawl. Young girl and boys of six or seven years are the ones responsible for caring, socializing and disciplining the small children. However, there is unequal treatment for boys and girls because girls are more burned with child caring responsibility and they have little opportunity to learn some other forms of work and play compared to the boys. However, it is noted that with the introduction of formal schooling by the government, the children are now being removed from home and they stay in school for many hours. This will in turn bring disorganization and change of the traditional system. Mead sees several problems in the American education system in comparing it with Samoa. In Samoa, children are not forced to learn or punished harshly for slowness of development as in America. She argues that punishments such as whippings in schools can make a child able to make mathematical calculations but she/he wont be able to interpret or make sense of it. Like Montessori she criticizes punishments in schools but she doesnt identify rewards as a problem. She also argues that, the American education system tends to confuse pupils because it fails to make important connection between the school and the home environment. There are cases where by things allowed at home are not allowed at school. American children spend many hours in school learning tasks which do not have visible connections with what their parents are doing as opposed to Samoan children. They are also encouraged and left to play with toys and dolls which are meaningless. The education system fails to include children participation and integrating school life with the surrounding community like what Samoa does to its children. American boys and girls finish school at the age of 14 and 18 and are ready to work but they have few choices to make because the education and the skills they get influence which work they should do. Here, she calls for an education system which will prepare and train the children the choices which confront them. She suggests education in the home even more than at school. Like Montessori, Mead also stresses the need for practical education. For Montessori, a good way for solving this problem had been to establish children houses. Mead adds that, education system in America had the problem of handling children of different endowment and different rates of development. There had been a tendency of keeping children in one educational step for a long time in order to give time to the mentally defective children to catch up. This has many disadvantages to the children and to Montessori also, this is a way of repressing and degrading childs full development. Generally, Mead sees problems in educating and treating children at home and in schools. She urges for education reform which will enable children to make important choices for their life. Education should also give more attention to mental and physical hygiene and in this way like Montessori, she argues that a child needs to be health in mind and body and she or he should learn freely without being tied to some systems or to one regime. America has a heterogeneous culture and various philosophies so children should be taught how to think instead of not to think. They need to be taught how to make individual choices and to tolerate the heterogeneous culture. In conclusion, the two authors have identified how education of children is structured and they have identified errors gaps and weaknesses which need to be worked on. Although the authors come from two different societies they have been able to identify some common problems and in one way or another some similar measures on educational reform. This might be due to the fact that they have some similar background as developed countries. It is surprisingly true that the problems identified persist in many other countries including the developing countries till today. In that case, it can be argued that the developing countries might have adopted similar educational schemes through colonialism.